Pilates in Chiswick - Privacy Policy

Our contact details

Name: Pilates in Chiswick
Office Address: 28 Wykeham Road, Hastings, East Sussex TN34 1UB
Phone Number: 07767 445318
E-mail: info@pilatesinchiswick.co.uk
Web: www.pilatesinchiswick.co.uk

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name, address, email and mobile number)
Past and present health issues that your teacher should be aware of before a class
Details of past courses you have attended and future courses you have booked.

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How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reasons:

To allow us to provide you with the information you need to pay for your class.
To provide you with the time, dates and location of your course.
To ensure that your teacher is aware of any health issues you might have in order to differentiate exercises accordingly.
To notify you if there are any cancellations or changes to your class.
To let you know of future courses.
We will share your health information with your teacher or cover teacher as necessary.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

We have a contractual obligation.

How we store your personal information

Your information is securely stored. We keep a record of the contact details you have provided for up to 6 months after your last course with Pilates in Chiswick. We will then dispose your information by removing your details from our database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@ pilatesinchiswick.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@pilatesinchiswick.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk